Shipping and Delivery Information

Available Shipping Options

At checkout, choose from a range of shipping options tailored to your preferences. Your order will be processed, packed, and dispatched from either of our warehouses in New Jersey, Colorado, or Texas, ensuring a swift and reliable delivery of your specific order. Currently, and for most states we offer shipping alternatives from FedEx, UPS and USPS as follows:

Shipping alternatives we offer:

FedEx 2nd day:

Delivery time: 2 business days

Tracking: Yes

Additional info: Available for all states, even those that requires ASR. Not available for orders containing tobacco

UPS Surepost:

Delivery time: 2-6 business days

Tracking: Yes

Additional info: Not available in states that requires ASR or orders containing tobacco

UPS Ground:

Delivery time: 1-5 business days

Tracking: Yes

Additional info: Available for all states, even those that requires ASR

UPS Next Day Air:

Delivery time: Next business day

Tracking: Yes

Additional info: Available for all states, even those that requires ASR

UPS 2nd Day Air:

Delivery time: Two business days

Tracking: Yes

Additional info: Available for all states, even those that requires ASR

USPS priority mail:

Delivery time: 2-5 business days

Tracking: Yes

Additional info:Not available in states that requires ASR

When do we ship your order?

Our ambition is to ship your order as soon as possible.

For our express shipping options FedEx 2nd day, UPS Next day and UPS 2nd day the cutoff for shipping the order the same day from our warehouses is 2pm Monday-Friday.

Adult Signature Requirement (ASR)

The Adult Signature Requirement (ASR) is a crucial component of our shipping policy, mandated by specific states to ensure the responsible delivery of our products. This requirement necessitates the presence of an individual aged 21 or older at the designated delivery address to receive the parcel. To comply with ASR, a valid identification document confirming the recipient's age must be presented during delivery.

Note that for orders with products that contains tobacco ASR is always required.

Currently, ASR is mandatory in the following states:

  • California
  • Delaware
  • Florida
  • Iowa
  • Massachusetts
  • Minnesota
  • North Dakota
  • South Carolina
  • Virginia
  • Wyoming
  • Utah

During the checkout process, customers will be promptly informed if their shipping address falls within a state where ASR is required.

It is imperative for customers in ASR-mandated states to be aware of this requirement, plan accordingly, and have a valid ID ready for presentation during the delivery attempts.

By adhering to the ASR guidelines, we aim to uphold the legal standards set by these states and contribute to a safe and responsible distribution process for our products.

Shipping to Military Addresses:

For orders destined to U.S. military addresses (APO, DPO, and FPO), the only shipping options that can be chosen is UPS Surepost with USPS as last mile provider or directly with USPS. This is due to that USPS is the only approved shipping provider to military addresses.

Please note that delivery times are subject to variation based on your specific APO, DPO, or FPO location.

Incorrect shipping address

To avoid any delivery delays or a return of your order due to wrong address ensure that you have written a correct address before you place your order.

We cannot offer refunds or reshipments for orders with address errors once they have been dispatched.

If you do notice a mistake on your address while we are processing your order, please rush to give us a call at (+1 844 516 47 13 NK/ +1 844 51 64 699 Northerner) so that we, hopefully, can alter it before it leaves one of our warehouses.

Track your order

We prioritize transparency and control for our customers, especially when it comes to tracking your order. If you've selected a trackable service, your order confirmation email will include a direct tracking link. This link grants you access to real-time updates on your order's status and estimated delivery time.

To get notifications at your mobile download the carriers apps