Terms & Conditions

For Northerner Subscription Program: Click Here

For Northerner Mobile Terms Of Service: Click Here

Last Updated Date: August 26, 2026

Welcome to the Northerner Website, owned and operated by Northerner Scandinavia, Inc. Northerner™ is a registered trademark of Northerner Scandinavia Inc. These Terms govern your use of the Website and your purchase of any Products from us. By accessing, browsing, or using the Website or placing an Order, you agree to be bound by these Terms and our Privacy Notice, a copy of which can be found at this link. Further, you confirm and represent that you are an adult over 21 years of age.

IMPORTANT: THESE TERMS AND CONDITIONS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN THIS AGREEMENT, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THIS MEANS THAT YOU AND NORTHERNER ARE EACH GIVING UP THE RIGHT TO SUE EACH OTHER IN COURT OR IN CLASS ACTIONS OF ANY KIND.

Health Disclaimer: Nicotine is an addictive chemical. The Products are intended for use by adults 21 years or above who are current tobacco or nicotine users. By purchasing from Northerner, you confirm that you are aware of the health risks associated with nicotine use, including but not limited to addiction and adverse cardiovascular effects. Consult a healthcare provider before using nicotine if you have any medical condition or are pregnant or breastfeeding.

1. DEFINITIONS

For the purposes of these Terms, the following definitions apply:

• "Website" means www.Northerner.com, including all subpages and content.
• "Northerner," "we," "us," "our" refer to Northerner Scandinavia Inc., a Pennsylvania corporation.
• "You" or "User" means any individual accessing or using the Website, including customers who purchase Products.
• "Terms" or “Terms and Conditions” means these Terms and Conditions, as amended from time to time.
• "Products" means the nicotine products and other items offered for sale by Northerner on the Website.
• "Privacy Policy" means the Northerner Privacy Policy, incorporated herein by reference.
• "Third-Party Service Providers" refers to entities Northerner partners with for age verification, payment processing, and other operational functions (e.g., Agechecker, PayPal, Stripe, Klarna).
• "Order" means any request submitted by you to purchase Products from Northerner through the Website.
• "ASR" means Adult Signature Requirement, a delivery requirement applicable in certain jurisdictions.
• "Force Majeure" refers to events beyond Northerner's reasonable control as further defined in Section 12.
• "Content" includes all text, graphics, logos, images, interfaces, and software appearing on or used in connection with the Website.
• "Applicable Law" means the laws of the State of Virginia and any relevant federal laws of the United States.

2. INTRODUCTION AND ACCEPTANCE OF TERMS

You must be at least 21 years of age to purchase Products on the Website. By placing an Order, you represent and warrant that you meet this requirement and reside in the United States.

We reserve the right to modify these Terms at any time. Changes will be posted on the Website and will apply to all purchases made thereafter.

3. USE OF WEBSITE AND INTELLECTUAL PROPERTY

All Content on the Website is the property of Northerner or its licensors and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Content without our express written permission.

Northerner grants you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only.

You and you alone are responsible for maintaining the confidentiality and security of your account created with the Website including username, password, and/or PIN. We are not responsible for any losses arising out of the unauthorized use of your account. You agree that Northerner does not have any responsibility if you lose or share access to your device and as a consequence your Website account is accessed by unauthorized persons. Your account may be restricted or terminated for any reason, at our sole discretion. Except as otherwise provided by law, at any time without notice to you, we may (1) change, restrict access to, suspend, or discontinue the Website, and (2) charge, modify, or waive any fees required to use any services, functionality or other content available through the Website.

•    In connection with the Website, you will not:

o Make available through or in connection with the Website any virus, worm, Trojan horse, Easter egg, time bomb, spyware, or other computer code, file or program that is or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment; use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or otherwise gather any information from the Website or reproduce or circumvent the navigational structure or presentation of the Website; interfere with or disrupt the operation of the Website or the systems, servers, or networks used to make the Website available, including by hacking or defacing any portion of the Website.

o Harvest or collect information about users of the Website.

o Reproduce, modify, adapt, translate, create derivative works of, or otherwise exploit any portion of (or any use of) the Website.

o Reverse engineer, decompile, or disassemble any portion of the Website.

o Remove any copyright, trademark, or other proprietary rights notice from the Website.

o Incorporate or reference any portion of the Website into any product or service, unless you obtain Northerner prior written consent to do so.

o Systematically download and store any information from the Website.

o Violate any law, rule, or regulation, or these Terms and Conditions.

•    You will not use the Website or the Northerner name, logo, or any of Northerner intellectual property to (1) send any unsolicited or unauthorized content, including advertising, promotional materials, email, junk mail, spam, or other form of solicitation; or (2) use any meta tags or other hidden text or metadata utilizing a Northerner trademark, logo, Website URL, or any name or image of any product on the Website;

•    You will not attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this Section, or attempt, permit, encourage, assist, or allow any other violation of these Terms and Conditions.

 

4. ORDERING PRODUCTS

We offer a variety of Products for sale, subject to availability. We do not manufacture those Products and do not provide any guarantees as to the Products themselves. We make no representations as to the completeness, accuracy, reliability, validity, or timeliness of the offer, descriptions, or images (including any features, specifications, and prices contained on the Website). Such information and the availability of any Product are subject to change at any time without notice. Product images are for illustrative purposes only and may differ slightly from the actual Products.

Northerner is not responsible for, and cannot guarantee the performance of the goods provided by third parties.

We reserve the right to limit the quantity of Products purchased and to refuse or cancel any Order for any reason at our sole discretion.

Placing an Order constitutes an offer to purchase. Your Order is accepted once we send you a confirmation email and ship the Product. Title and risk of loss transfer to you upon shipment.

We reserve the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. We will attempt to notify you should such limits be applied.

When you complete a purchase, we automatically create an account for you using the information you provide at checkout. This allows you to view order history, track shipments, and simplify future purchases. We collect and use your personal information for these purposes consistent with applicable laws. You will receive an email with instructions to access or deactivate your account at any time. You may also contact us at hello-US@northerner.com to deactivate your account at any time.

In addition to any other remedies available to it, Northerner may in its sole discretion restrict or terminate your account, or cancel or refuse orders for violations of, or abuse of the returns policy.

Products purchased on the Website are intended for personal use only and may not be resold. We reserve the right to cancel orders suspected of being placed for resale purposes.

5. AGE VERIFICATION AND PREVENTION OF YOUTH ACCESS

At Northerner, we enforce a strict age limit of 21 years, even if some state laws permit a lower minimum age. To place an order, you must verify your age through our third-party provider Veratad, which handles all age verification processes.

For new customers or when using unverified details, Veratad performs a database match or requests an ID scan to confirm age.
For returning customers using previously verified credentials, the verification is processed instantly.

Northerner reserves the right to deny or cancel any order if proper identification cannot be provided or age verification cannot be completed.

Orders placed under another person’s name (i.e., falsification of documents) or in any way that exposes Northerner to financial risk will be reported to the appropriate authorities. We reserve the right to refuse any order if irregularities or misuse of our ordering system are suspected.

6. PRICES AND PAYMENT

All prices are in U.S. dollars and exclude applicable taxes, shipping fees, and the ASR fee. Final charges are calculated at checkout based on your location and chosen delivery method.

We accept payment via major debit and credit cards through Third-Party Service Providers. You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us in connection with placing an order on the Website. By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your Website account. Any agreement between you and the issuer of your credit card, debit card, or other form of payment will continue to govern your use of such payment method on the Northerner site. You agree that Northerner is not a party to any such agreement, nor is Northerner responsible for the content, accuracy, or unavailability of any method used for payment. All information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms and Conditions and may result in cancellation of your order. Prior to accepting an order we may also request additional information from you. Verification of information may be required prior to the acknowledgment or completion of any purchase. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge after a reasonable processing time. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

 

7. SHIPPING AND DELIVERY

Due to varying state laws, we may be unable to ship to all locations. Shipping options and costs are presented during checkout. Orders requiring ASR will be attempted up to three times or according to carrier policy; undelivered packages will be returned or discarded. You are responsible for any associated costs and will not receive a refund for failure to accept the shipment.

8. RETURNS AND COMPLAINTS

Due to the nature of our Products, all sales are final and we do not accept returns. If your Order is incorrect or defective, contact Customer Service within 10 days of delivery. Keep original packaging and provide photographic evidence when requested. Refunds or replacements are at our discretion. Hyperlink to our Return and Refund Policy here.

For any other issues with the Products, including issues with the quality of the product, please contact directly the Product manufacturer at the contact information provided on the Products packaging. Northerner is not privy to, and is not authorized to, provide information regarding features of the Products, Product quality, ingredients or manufacturing.

9. DISCLAIMER OF WARRANTIES

THE PRODUCTS, SERVICES, FUNCTIONALITY, WEBSITE CONTENT AND OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE OR SOLD TO YOU THROUGH THE WEBSITE ARE PROVIDED BY NORTHERNER ON AN "AS IS" AND "AS AVAILABLE" BASIS. NORTHERNER DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE CONTENT, PRODUCTS, FUNCTIONALITY, OR OTHER ITEMS INCLUDED ON OR OTHERWISE SOLD OR MADE AVAILABLE TO YOU THROUGH THE WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, NORTHERNER DISCLAIM ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, NORTHERNER DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY PRODUCTS OR ITEMS OFFERED. YOU ACKNOWLEDGE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, YOUR USE OF THE WEBSITE AND THE PURCHASE AND USE OF PRODUCTS IS AT YOUR SOLE RISK. THIS SECTION DOES NOT LIMIT THE TERMS OF ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF AN ITEM THAT IS SOLD BY NORTHERNER TO YOU. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND FOR PURCHASE AND USE OF PRODUCTS AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE WEBSITE MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NORTHERNER IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE WEBSITE.

10. LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NORTHERNER WILL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY, INTELLECTUAL PROPERTY VIOLATION OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE EVEN IF AN AUTHORIZED REPRESENTATIVE OF NORTHERNER HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, THIS DISCLAIMER APPLIES TO, BUT IS NOT LIMITED TO, ANY DAMAGES OR INJURY ARISING FROM THE PURCHASE OR USE OF THE PRODUCTS OR FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, COMPUTER FAILURE OR MALFUNCTION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION FAILURE, NETWORK OR SYSTEM OUTAGE, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OF USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. SUBJECT TO THE FOREGOING, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NORTHERNER WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE PRODUCT PRICES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE WEBSITE DURING THE SIX (6) MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold Northerner harmless from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys' fees and costs, arising from or related to your misuse of the Website, to any breach by you of these Terms and Conditions and for infringement by you of the rights of a third party by using the Website or purchasing or using the Products. Northerner reserves the right, at our expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with Northerner if and as requested by Northerner in the defense and settlement of such matter.

12. PRODUCT REVIEWS

By submitting a review, you grant Northerner the perpetual, non-exclusive right to publish, reproduce, and use your review across all media without compensation. We reserve the right to edit, abbreviate, quote, paraphrase, or remove any review at our discretion.

13. FORCE MAJEURE

We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, labor disputes, government restrictions, natural disasters, or disruptions in internet services.

14. TERMINATION OF ACCESS

We reserve the right to terminate your access to the Website for violations of these Terms or other unlawful or harmful behavior.

15. DISPUTE RESOLUTION, ARBITRATION AND CHOICE OF LAW

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

A.       Arbitration Agreement.

 

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, YOU AGREE THAT ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND NORTHERNER, INCLUDING ANY PRODUCTS OR SERVICES OFFERED OR SOLD BY NORTHERNER, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A SINGLE NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, EACH PARTY HERETO HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT, OR THE TRANSACTIONS CONTEMPLATED HEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO (A)CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PARTY WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER OF JURY TRIAL AND (B)ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THIS AGREEMENT BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.

YOU AND NORTHERNER AGREE THAT ANY ARBITRATION REQUIRED BY THE ARBITRATION AGREEMENT SHALL TAKE PLACE BETWEEN YOU AND NORTHERNER ON AN INDIVIDUAL BASIS. You and Northerner each agree to waive the right to have any dispute or claim subject to the Arbitration Agreement brought, heard, administered, resolved, or arbitrated as a class arbitration, class action, collective action, or Mass Action to the maximum extent permitted by law. "Mass Action" means a situation in which a party is represented by a law firm or other representative, or a collection of law firms or other representatives, that has initiated more than one hundred (100) arbitration demands with common questions of law or fact against Northerner within 180 days of initiating your arbitration demand. This paragraph may be referred to as the "Class Action and Mass Action Waiver" in these Terms and Conditions. Nothing in these Terms and Conditions precludes you from bringing truthful and factual issues of illegality to the attention of federal, state, or local government agencies and, if the applicable law allows, such agencies may, in their sole discretion, seek relief against Northerner for you.

A party seeking arbitration of any dispute or claim subject to the Arbitration Agreement shall serve on the other party a demand and submit a copy of the demand to the American Arbitration Association ("AAA") sixty (60) or more days after the demand is initiated. The arbitration will be administered by the AAA pursuant to the current AAA Consumer Arbitration Rules, except to the extent modified by these Terms. The AAA rules and instructions are available on the AAA website at www.adr.org/consumer.

You or Northerner may appeal an arbitration award that manifestly disregards the law by filing a notice of appeal with the AAA within 30 days after an award is rendered and delivered to the parties. The appeal shall be heard by a single arbitrator unless the parties agree to a multi-arbitrator appellate panel. The arbitrator(s) assigned to the appeal shall be selected by agreement of the parties from among those on the AAA Appellate Panel. If the parties are unable to agree, AAA shall appoint the arbitrator(s) from among those on the AAA Appellate Panel. An arbitrator who previously presided over any aspect of a case shall be ineligible from serving as an appellate arbitrator in that same case. The appeal, including briefing, shall be conducted pursuant to the parties· agreement or the appellate arbitrator(s)' orders if the parties are unable to agree.

If twenty-five (25) or more demands for arbitration of a dispute or claim subject to the Arbitration Agreement are initiated (i) that involve common questions of law or fact and (ii) where the initiating parties are represented by the same law firm, the same group of coordinated law firms, or the same representative, then such demands shall be coordinated pursuant to this paragraph. The group of claimants and group of respondents shall each select five (5) demands, for a total of ten (10), to be filed with AAA (collectively the "Bellwether Demands"). Each of the Bellwether demands shall be assigned by AAA to a different arbitrator chosen from its national roster. After ninety (90) days from the date all Bellwether demands have been arbitrated and any appeals exhausted, any remaining demands subject to this paragraph may be filed with AAA. The AAA Supplementary Rules for Multiple Case Filings shall apply to the extent they are not inconsistent with this paragraph. Notwithstanding any other provision in the Terms, You and Northerner agree that a court of competent jurisdiction shall have authority to enforce the terms of this paragraph with injunctive or other relief.

If (i) any dispute or claim subject to the Arbitration Agreement is filed as class arbitration, class action, collective action, representative action, or Mass Action and (ii) if the Class Action and Mass Action Waiver in this Terms and Conditions is held invalid or unenforceable as to such dispute or claim, then the Arbitration Agreement does not apply to that dispute or claim and such dispute or claim must be brought in a court of competent jurisdiction. If any other provision other than the Class Action and Mass Action Waiver is held invalid or unenforceable as to a particular dispute or claim, then such provision shall be severed from the Terms and Conditions, and the remainder of the Terms and Conditions, including the Arbitration Agreement therein, shall be enforceable to the maximum extent permitted by law.

B.       Applicable Law.

The Federal Arbitration Act ("FAA") governs the interpretation and enforcement of Section 15 of these Terms and Condition. If the FAA is found not to apply to any portion of Section 15 of these Terms and Conditions, then the applicable laws of the State of Virginia shall apply without regard to choice-of-law principles.

All disputes shall be resolved through binding arbitration in the state of Virginia in accordance with the rules of the American Arbitration Association. You waive any right to bring claims in a class action in federal or state court.

16. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of laws principles.

17. UPDATES

We may update these Terms and Conditions from time to time by notifying you of any changes by reasonable means, including by posting a revised version of the Terms and Conditions on the Website. Any such changes will not apply retroactively. You hereby agree to check from time to time the Website for updates and, by continuing to use or access the Website or otherwise conducting any transactions or engaging with Northerner after such revised terms and conditions are posted, you consent to and accept and agree to be bound by such revised Terms and Conditions. The effective date of the change shall be indicated at the beginning of the document.

18. CONTACT US

For questions about your Order, please contact Customer Service and provide your Order number from your confirmation email.

19. WEBSITE ACCESSIBILITY

Northerner is committed to making its Website accessible to all users, including those with disabilities. If you experience difficulty accessing any part of our Website, please contact Customer Service so we can assist you.

Northerner Mobile Terms of Service

Last updated: Sept. 22, 2025

The Northerner mobile message service (the "Service") is operated by Northerner Scandinavia Inc. (“Northerner”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Northerner’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Northerner through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Northerner. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 94378 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Northerner mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to 94378 or email hello-US@northerner.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Subsciption Terms and Conditions

Last updated: Aug. 26, 2026

Order and Subscription Confirmation

Promptly after you enroll, we will send you a confirmation email in a form you can retain. The confirmation may be paired with your order details. The confirmation will identify the subscribed products and nicotine strengths, the amount charged for your first order, how future subscription orders will be discounted, your selected delivery frequency, your next Renewal Date, the deadline for preventing the next order, and the available methods for cancelling. The email will also include a link to cancel your subscription, these Subscription Terms, and our contact information. 

PRICING AND RECURRING CHARGES