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Our Responsibility

At Northerner, we are dedicated to providing a safe and responsible shopping experience for our adult customers. We understand the importance of ensuring that our products are only accessible to those who are legally permitted to use them. To uphold this commitment, we have implemented robust age verification measures and adhere to strict guidelines regarding the nicotine content of our products. 



Age Verification – Keeping Our Products for Adults Only

At Northerner, protecting young people from nicotine products is one of our top priorities. Because our website sells tobacco free snus and provides related information, you must be 18 or older to browse or make a purchase. 

In the UK, it is illegal to sell nicotine products to anyone under 18. While age checks in physical stores are simple, online sales require a secure digital solution. That’s why we use advanced age verification technology to make sure our products are only accessible to adults. 

Our goal is to help adult users make informed choices while ensuring that nicotine products are never sold to minors. 

How Northerner Verifies Your Age

We use Yoti, a trusted digital age verification provider, to give you a safe and seamless checkout experience. 

How it works: 

  • When you place an order, you’ll be redirected to Yoti’s secure age verification system.
  • Yoti estimates your age from a selfie using facial age estimation technology. This is private and secure — your name or identity documents aren’t required unless you appear close to 18.
  • If Yoti cannot confirm that you are over 18, you may need to upload a valid ID, such as a passport or driving licence. 

Your image is never stored and is deleted immediately after verification, following GDPR and privacy best practices. 

Please Note: If you are unable to complete the age verification process, your order will be cancelled and refunded. For more information, please refer to our FAQ

About Yoti’s Facial Age Estimation

  • Not facial recognition: Yoti estimates your age without identifying you or storing your image. 
  • Privacy by design: No images are saved, and no personal data is collected beyond the age check result. 
  • Highly accurate: Over 99% of under-18s are correctly identified as underage. 
  • Inclusive: All people can still verify their age securely. 
  • Independently tested: Certified by UK and international regulators for fairness and accuracy. 

For more information on Yoti’s age verification process, you can visit the Yoti website.  

Responsible Product Strengths & Testing

At Northerner, we take product safety and responsible use seriously. Not all nicotine pouches are created equal, and we carefully select which products to sell to ensure they meet high standards for safety, quality, and responsible nicotine content

Why We Limit Nicotine Strengths

Nicotine affects users differently depending on experience and tolerance. To promote responsible use, we categorise our products by strength

  • Nicotine Free: 0mg per pouch
  • Normal Strength: 1–6 mg per pouch 
  • Strong: 6.1–9 mg per pouch 
  • Extra Strong: 9.1–20 mg per pouch 

We only offer products that fall within these limits. Pouches with nicotine levels above recommended limits are reviewed, and products that exceed safe thresholds are never sold. This ensures that customers can make informed choices and avoid unexpectedly high nicotine doses. 

How Our Products Are Tested

Every product we sell is independently tested by accredited laboratories before it reaches our customers. Tests check for: 

  • Nicotine content per pouch 
  • pH levels to ensure safe consumption 
  • Presence of any unwanted or harmful substances 

Test results are published on NicoLeaks, giving customers transparency and confidence in the products they buy. This open approach allows users, retailers, and even regulators to see verified lab data and better understand the quality of the products on the market. 

Our Commitment to Transparency and Quality

We collaborate with trusted suppliers who follow strict quality standards. Products that don’t meet our criteria are either adjusted or withheld from sale until they comply. 

By carefully selecting products, limiting strengths, and publishing lab results, we ensure that our customers have access to reliable, safe, and responsibly manufactured nicotine pouches. Our mission is to help adult users make informed decisions and enjoy nicotine products safely. 

FAQs – Age Verification & Responsible Snus Products

Why do I need to verify my age?

UK law requires retailers to sell nicotine products only to adults (18+). Age verification protects young people and ensures responsible retailing. Every order must be verified — no exceptions. 

How does the age verification process work?

We use Yoti, a secure digital age verification system. It estimates your age from a selfie and, if needed, can request a valid ID. The process is private, fast, and secure.

Do I need to verify my age every time I order?

No. Returning customers with previously verified details can complete checkout instantly.

What types of ID can I use if further verification is needed?

Yoti accepts passports, EU or UK driving licences, PASS-approved proof of age cards, and EU national ID cards.

Can I use a non-UK ID?

Yes. International passports and EU national ID cards are accepted.

What if my appearance has changed since my last verification?

Yoti estimates age rather than matching your face exactly. Changes like hair, facial hair, or makeup won’t affect verification.

I ordered on a computer without a webcam. What should I do?

You’ll receive a verification link via email. Open it on a mobile device to complete the process.

Why is my card charged before verification?

A temporary hold is placed to start the purchase securely and comply with data regulations. If verification fails, the hold is released.

Can I email a photo of my ID instead?

No. All verification must go through Yoti’s secure system to ensure compliance and security.

What happens if I don’t verify my age within 24 hours?

Your order will be cancelled, and any card reservation released. No payment is taken until verification succeeds.

Do I need to show ID when my parcel arrives?

No. Age verification is completed at checkout, so no further checks are needed at delivery.

Are Northerner’s nicotine pouches tested for quality?

Yes. All products are independently tested by accredited labs to ensure safety and accuracy. Results are published on NicoLeaks for transparency.

What do the strength levels mean?

We label snus by nicotine content: Nicotine Free (0mg), Normal (1–6 mg), Strong (6.1–9 mg), Extra Strong (9.1–20 mg). This helps adult users choose a product suitable for their tolerance. 

Why do products have different nicotine strengths?

Nicotine tolerance varies between users. Offering multiple strengths allows adults to select products responsibly.

How do you ensure products stay within safe limits?

Every batch is tested for nicotine and pH levels. Products outside recommended limits are reviewed and removed until they meet standards.

Why are lab results published publicly?

Transparency helps customers make informed choices and supports responsible industry practices.

Can I trust the lab results?

Yes. Accredited independent labs conduct rigorous tests to ensure accuracy and reliability.


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